We want you to be entirely satisfied with your Bijoux Baubles purchase. If you are not, we will accept the return of items base on the below conditions.
RETURN POLICY
- You have10 days upon receipt to return an item. Within these 10 days you must notify us if this item is not right for you.
- Returned items must be in unused condition and original packing. We do not accept a returned item that’s worn, damaged or altered in any way.
- We do not accept returned items sent back by you directly without checking with us first.
- We do not offer Freight To Collect (FTC) service for returned packages. Returns are made at your own cost.
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Return authorization process
To request a return/exchange authorization, please send us an email at BijouxBaublesNYC@Gmail.com.
Please include the below details: email address used to make the purchase and reason for return.
Refunds
Once your returned item(s) have been received, we will process your return. Returns for refunds can take 5-10 business days to be processed. Refunds for items purchased by Paypal must be processed within 30 days of the original order. This is a Paypal policy, so please make the decision to return an item as soon as possible if you use this payment method.